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Shipping Info

You can trust that your order will be quickly processed and safely delivered. Most orders ship within 24 hours, many the same day you submit the order. We ship products in the United States using either UPS, Fedex or U.S. Mail. Orders are shipped from warehouses in Massachusetts and North Carolina.   

For other information on shipping and delivery times, please call our office at 413-543-1117. Free local pick up in Springfield, MA is also available.

International orders ship via USPS Mail.  Small items can ship first class mail, while all others ship with either priority mail or express mail.  First Class mail takes 2-3 weeks for delivery, Priority mail can take 7-10 days, while Express mail is 3-5 days to most destinations.  Some of our largest props cannot be shipped to international destinations so if you can't get a shipping quote through our website, this most likely means one or more items in your order exceed USPS limitations to your country.