DURING OUR AFTER HALLOWEEN SALE, IT CAN TAKE UP TO 7 DAYS TO SHIP YOUR ORDER DUE TO THE HIGH VOLUME OF ORDERS RECEIVED DURING OUR SALE. IF YOU NEED YOUR ORDER QUICKLY, PLEASE LET US KNOW AND WE'LL TRY TO MOVE YOU UP IN THE QUEUE. WE APPRECIATE YOUR PATIENCE.
You can trust that your order will be quickly processed and safely delivered. Orders received by 1:00 PM EST Monday - Friday leave our Springfield, MA, warehouse that same day. Orders placed after that time ship on the next business day. We ship products in the United States using either UPS or U.S. Mail.
Below is a map of UPS Ground transit times from our warehouse in Massachusetts. For other information on shipping and delivery times, please call our office at 413-543-1117. Free local pick up in Springfield, MA is also available.
International orders ship via USPS Mail. Small items can ship first class mail, while all others ship with either priority mail or express mail. First Class mail takes 2-3 weeks for delivery, Priority mail can take 7-10 days, while Express mail is 3-5 days to most destinations. Some of our largest props cannot be shipped to international destinations so please check with us if you're unsure about an item.
UPS GROUND TRANSIT TIMES FROM OUR WAREHOUSE IN MASSACHUSETTS: